Job Description

Segment : Corporate

Grade (For Internal Applicants Only): Job Grade 08

Location : Philippines

The Role : The On/Offboarding coordinator will be responsible for receiving On/Offboarding requests from hiring managers. He/she will coordinate the On/Offboarding activities of new and transitioning employees. The On/Offboarding analyst will work under the On/Offboarding Manager to compile and report analytics to improve the current process.

The Impact :
Standardize enterprise on/off boarding processes within the firm. Reduction of costs and time to implement hardware/software to employees. Continual improvement of the On/Offboarding process.

The Career Opportunity : Initiate, coordinate, and monitor new and existing employee on/off boarding activities with involved departments (i.e. Provisioning of ids for intranet, etc., equipment, telephones, security access cards). Report to the On/Offboarding Manager, successes and failures in the process so improvements can be made.

Responsibilities:
Receive on/off boarding requests from hiring managers and take action to on/off board employees.
Monitor the progress of individual events/tickets and follow up with those departments involved in the on/off boarding of employees.
Maintain the status of individual events in a progress database so analytics can be created on the success and failure of individual On/Offboarding events.
Co-ordinate with the firm\xe2\x80\x99s IT service providers to ensure timely delivery of services.
Escalate and resolve event backlogs related to IT service providers.
Gather additional details from process owners to ensure requirements are clearly defined.
Advise hiring managers of the progress of individual events when requested.

Our Hiring Manager says:
\xe2\x80\x9cI\xe2\x80\x99m looking for the kind of person who is pro-active, dynamic and highly motivated. You will thrive in a continually changing and fast paced environment. You will be able to make connections and complete tasks along a workflow.\xe2\x80\x9d

Qualifications:
Exceptional communication skills
Exceptional organizational skills
Ability to handle multiple tasks at the same time
Experience in initiating, coordinating, monitoring workflows in a procurement function
Familiarity with help desk functions and working with IT Service Providers

Skills Required:
Strong analytical skills with regards to Metrics & Data
Customer Support Skills
Customer Focus
Creative Thinker
Problem Solver End to End

About Statement

At S&P Global Market Intelligence, we know that not all information is important\xe2\x80\x94some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research, and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence. For more information, visit: www.spglobal.com/marketintelligence

S&P Global is an equal opportunity employer committed to making all employment decisions on the basis of merit, capability and equality of opportunity, and without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law, or any other characteristic that has no bearing on a person\xe2\x80\x99s ability to perform his or her job.

#LI-USA

-----------------------------------------------------------

Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.

----------------------------------------------------------- 203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group)

Job ID: 294755
Posted On: 2023-11-15
Location: Manila, Philippines