To ensure that the hotel\'s computer system both hardware and software is fully accounted for, properly maintained and reliable
To draw procedures to ensure that any problems encountered in software and hardware are addressed immediately
To ensure the physical and logical security of IT system
To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned
To attend to any problems encountered in software and hardware by all departments in the most diligent manner and keep track of such incidents and the way they have been solved.
To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs
To strictly perform daily/monthly back up procedures, ensure the successful completion of the process and the safeguard of the backup tapes.
KEY OPERATIONAL RESPONSIBILITIES
Ensures that budgets validated by the customer are respected.
Proposes fair and appropriate prices for services
Takes part in an advisory sales approach by optimizing the relation between suitable technologies / price / margin.
Has a strong functional link to all departments in the hotel.
Plays a managerial role for any external staff are brought in for events.
Ensures that all equipment available is duly respected and meets all safety norms and conformity regulations
Keeps the workplace clean and tidy.
Applies hotel safety regulations (fire hazards etc).
Respects the hotel\'s commitments to the "Environment Charter" (energy saving, recycling and sorting waste etc).