Job Title: IT & Maintenance Executive- Chemist Box Private Limited**About Chemist Box Private Limited: **Chemist Box Private Limited is a prominent retail pharmacy chain in Patna, known for its commitment to delivering high-quality pharmaceutical products. With seven physical stores, one online outlet, and a dedication to exceptional service, we have established ourselves as the go-to destination for healthcare needs. Join our team and contribute to the continued success and efficiency of our operations.Position: IT Executive & Maintenance ExecutiveLocation: Various locations in Patna, Bihar (Working Location is as mentioned, applications from anywhere in the country are welcome)**Responsibilities: **- Provide technical assistance for computer hardware and software issues.- Resolve technical support requests from staff via phone, in person, or electronically.- Log and track bugs and enhancement requests, ensuring timely resolution.- Perform hardware and software installations, configurations, and updates as required.- Develop and maintain documentation, including tips and tricks for online databases and websites.- Conduct introductory online and classroom training sessions for company products.- Resolve technical issues promptly using available resources within the company.Requirements**Requirements: **- Bachelorxe2x80x99s degree in information technology, Computer Science, or related field.- Proven experience in IT technical support and maintenance.- Strong knowledge of computer hardware, software, and networking systems.- Excellent problem-solving and communication skills.- Ability to prioritize and manage multiple tasks in a dynamic environment.- Familiarity with online databases and websites.BenefitsSalary - 15-20k
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