Job Description

Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.Job overview and responsibilitiesThis position will be based in Pune, India.Syensqo is all about chemistry. We're not just referring to chemical reactions here but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies-in you, in your future colleagues, and in all your differences. And, of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.We are looking for:As a Junior Marketing Automation Specialist, your focus will be to manage Marketing campaigns in Salesforce using Pardot (Marketing Cloud Account Engagement tool) in strong collaboration with the Marketing & Communication team and Salesforce platform team.We count on you for:

• Configure Salesforce Pardot campaign assets, including forms, emails, landing pages, engagement studios, etc.
• Maintain Pardot asset libraries, ensuring consistent naming and organization
• Manage campaign projects using Jira, consistently tracking each phase of the project
• Perform tests of each campaign and troubleshoot technical issues that arise to ensure proper functioning and uninterrupted campaigns
• Monitor data sync with Salesforce CRM
• Develop and revise automations to improve Pardot functions and Customer Experience
• Analyze campaign data, prepare summaries of findings and make suggestions for improved results
• Design and execute A/B tests
• Maintain opt in process and monitor performance
• Evaluate Webform Leads daily to determine the correct business unit to treat the Lead and dispatch Leads following current Lead Assignment protocols
• Conduct professional correspondence with Leads to obtain or provide information
• Maintain detailed log of issues and resolutions
• Monitor status of Lead treatment and follow up with Lead Owners when needed

Education and experience

• +1 years of work experience using Pardot as administrator (mandatory)
• +3 years of work experience in Salesforce technology
• Great capacity to work in autonomy and deliver work, in an agile way.
• Communication skills to manage business requirements, align with standard templates and avoid complex customizations.
• Excellent written communication in English, to be able to manage communication with Syensqo Customers/Prospects in autonomy.
• Good problem-solving skills with the ability to work cross-functionally in a fast - paced and rapidly changing work environment either on a team or as an individual contributor.
• Fluent in English

Skills and behavioral competencies

• Communication Skills: Strong ability to collaborate effectively in a remote environment with diverse team members and stakeholders.
• Collaboration Skills: Exceptional aptitude for working across teams with varying levels of technical expertise and diverse backgrounds.
• Team Spirit and Resilience: A proactive and adaptive approach, fostering a collaborative team environment and demonstrating resilience when tackling challenges.
• Learning Skills: Demonstrated eagerness to learn, combined with the ability to adapt and apply new knowledge to practical challenges.
• Educational Background: Bachelor's degree or equivalent in Computer Science or a related engineering field.

Language skillsExcellent verbal and written communication skills in English.What's in it for the candidate

• Be part of and contribute to a once-in-a-lifetime change journey
• Join a dynamic team that is going to tackle big bets
• Have fun and work at a high pace

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

Solvay