Job Description

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Equirus Wealth Private Limited



About Equirus
Equirus is a leading mid?market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.

We pride ourselves in being a trusted Investment bank servicing customer with best results in advisory in their investments, best corporates for their growth & capital need and families in managing their wealth. Led by seasoned bankers, we work with the largest and the most reputed investors.
For more details you can visit us at www.equirus.com

About the Role IT Infra Support (Manager)

Job description Candidate shall be responsible for:

• Hands on experience on windows Linux server installation and Management.
• Knowledge of Networking Devices and Firewall.
• Troubleshoot and resolve hardware and software issues
• Manage Datacenter support.
• Provide technical support for desktop systems, laptops, and peripherals via phone calls, email, and in-person
• Install, configure, and maintain desktop systems, laptops, and peripherals.
• Office 365 administration experience including Intune, Security, MDM
• Automation of routine support activities.
• Perform routine maintenance, such as updating software and drivers.
• Collaborate with intra-IT teams to resolve technical issues.
• Document incident resolutions and maintain accurate records.
• Stay up to date with industry developments and emerging technologies.
• Coordination with vendor for the Asset procurement.
• Communicate effectively with customer service of various vendors to resolve hardware issues in assets if any.
• Prepare knowledge base articles and build a knowledge repository for IT related processes & issues within the organization.
Proactive checks of IT security standards being followed by employees.
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Location(s) Mumbai

Role Requirement

(Qualification & Experience) • 5+ years of experience in IT Administration Support or a related field
• Graduate in any field
• Strong knowledge of Windows operating systems and Microsoft Office 365
• Knowledge of BIOS management, network protocols, Firewall, and IT Infrastructure
• Familiarity with Office 365 Administration, Azure AD and Intune admin Centre.
• Open to challenging and new problems and ability to quickly identify solutions from various forums.
• Excellent problem-solving and analytical skills
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Experience with ZOHO software and ticketing systems
• Awareness about implementation of security controls with respect to ISO 270001
• Experience in managing firewalls and VPN



### About the Job:


Salary:
Negotiable


Company:
Equirus Wealth Private Limited


Role :
IT Infra Support


Category:
Technology - Infra Support


Location:
Mumbai, India, Asia


Employment Type:
Full time