It Helpdesk Support
Job Description
We are seeking a motivated Helpdesk Support IT professional to join our IT team. As a fresher, you will assist with troubleshooting and resolving technical issues, supporting end-users, and ensuring the smooth operation of IT systems.
Key Responsibilities:
• Provide first-line support to users via phone, email, or chat.
• Troubleshoot hardware, software, and network issues.
• Assist with system installations, updates, and maintenance.
• Manage user accounts, reset passwords, and provide basic IT guidance.
• Track and resolve technical issues through the ticketing system.
Qualifications:
• Freshers with a passion for IT and technology.
• Basic knowledge of Windows, macOS, and common office software.
• Good communication skills and customer service attitude.
• Ability to learn quickly and handle multiple tasks.
Job Type: Full-time
Pay: ?8,000.00 - ?12,000.00 per month
Benefits:
• Cell phone reimbursement
Shift:
• Day shift
Application Question(s):
• Are you comfortable troubleshooting basic hardware and software issues?
• Do you have experience using Windows and macOS?
• Are you familiar with ticketing systems?
• Are you willing to learn new tools and technologies for the job?
Education:
• Diploma (Required)
Work Location: In person
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Job Detail
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Job IdJD3526204
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear