Responsibilities Troubleshooting on Desktops. Troubleshooting on Microsoft office 365, firewall and mail servers . Monitoring backups. Troubleshooting networks, virtualization, and windows servers. Capabilities Skills Technology Graduate OR Bachelor of Science in IT. Must have a prior minimum 1 year of experience in customer service or technical support role . Effective interpersonal skills and relationship-building skills. Strong written and oral communication skills (Must have). Strong analytical and problem-solving abilities, with keen attention to detail. Must be a team player but should also understand the importance of individual contributions. Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment. Must be flexible to work any shift in a 24/7 operation including night shifts. Candidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirements. The work location will be decided by the Organization depending upon the business requirement. Candidate should be amendable to work from office. Behavioral Skills Longevity and commitment in previous work Team player. Ability to meet target under pressure and time bound deadlines. Job Type: Full-time Shift:
Rotational shift
Application Question(s):
Minimum One Year Of Technical Experience Required
Experience:
total work: 1 year (Preferred)
Work Location: In person
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