Job Description

We are looking for a proactive and skilled IT Executive to oversee the technology infrastructure across 15+ centers in West Bengal. The ideal candidate will ensure seamless IT operations, manage hardware/software systems, and provide support to all centre staff And Visit all our 15+ centres as needed .

IT Support & Maintenance:

• Provide technical support (on-site and remote) to all centres.
• Maintain, troubleshoot, and upgrade IT systems, hardware, and networks
• Monitor network performance and ensure its availability and reliability.
• Install and configure computer systems, applications, and peripherals.
• Ensure data security and adherence to company IT policies.
• Manage backup systems and ensure disaster recovery measures are in place.
• Maintain an inventory of IT assets across centres.
• Ensure timely repair or replacement of faulty equipment.
• Train centre staff on IT best practices and basic troubleshooting.
• Document all processes and maintain IT records.
• Bachelor's degree in IT, Computer Science, or related field.
• Proven experience in IT support, system administration, or similar roles.
• Strong knowledge of networking (LAN/WAN), hardware, and software troubleshooting.
• Familiarity with operating systems (Windows/Linux/MacOS) and common office software.
• Excellent communication and problem-solving skills.
• Ability to travel to different centres within West Bengal.

Preferred Experience:

• 2+ years in a similar role.
• Experience in multi-location IT support is advantageous.

Job Type: Full-time

Pay: ?12,454.66 - ?15,628.25 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Shift:

• Day shift
• Fixed shift

Work Days:

• Weekend availability

Experience:

• total work: 1 year (Required)

Work Location: In person