Solve user problem through remote desktop.
Maintain all types of calls related to software, hardware & networking.
Provide hardware and software technical support to corporate team.
Provide technical support to users on calls and email.
Resolve machine interface issue of lab on call.
Install and troubleshoot printer.
Escalate and take the follow-up with PC/UPS vendor team and close the hardware call.
Manage desktops, laptops, printers, and other peripherals.
Install, upgrade, and configure operating systems and software applications.
Troubleshoot and resolve network connectivity issues.
Official visit in labs for machine interfacing.
Official visit in labs for new labs setup or lab shifting (Related IT work).
IDs Creation & Deletion
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?18,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
Shift:
• Day shift
• Morning shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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