Job Description

Company DescriptionOur commitment to Diversity & Inclusion:
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visitDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJOB DESCRIPTIONJob Title: IT Executive at ibis Hotel - Navi MumbaiDepartment: ITJob PurposeThis position is responsible for handling of day-to-day IT operations. The IT manager ensures that timely IT support is rendered to all departments, especially in areas with guest contacts. He/she will be responsible for the administration of the inventory of all equipment, software and software licenses.Reporting Lines: IT ManagerKey InteractionsInternally

• All departments

Externally

• Guests
• Suppliers
• Vendors

Primary ResponsibilitiesIT Operations

• Manage and support all the systems in the hotel
• Provide In-house guest IT related matter troubleshooting
• Coordinate, manage and oversee projects, document process
• Perform regular system\'s health check and capacities studies to ensure optimum performance of servers and network
• Manage system changes with appropriate support staff to ensure uninterrupted services
• Liaise with vendors and work with users at all level
• Maintain inventory of all equipment, software and software licenses

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the JobTo ensure that day-to-day IT related issues are managed and resolved in a prompt and efficient manner.Qualifications

• Diploma in Information Technology
• Minimum 3 years of relevant experience with at least 1 year in a similar capacity
• Good reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

Knowledge of Windows Operating SystemAdditional Information

• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times

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