It Executive
Job Description
Job description
• Address user tickets regarding hardware, software, and networking.
• Ask targeted questions to diagnose problems.
• Guide users with simple, step-by-step instructions.
• Conduct remote troubleshooting.
• Test alternative pathways until you resolve an issue.
• Customize desktop applications to meet user needs.
• Record technical issues and solutions in logs.
• Troubleshooting on CCTV Camera and NVR/DVR issues.
• Coordinate with Vendors and close the issues.
• Visiting Stores and Warehouse when support required.
• Direct unresolved issues to the next level of support personnel.
• Follow up with clients to ensure their systems are functional.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund
Shift:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Expected Start Date: 18/11/2024
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Job Detail
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Job IdJD3505019
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear