Job Description

Company DescriptionYour Fairmont Journey Starts Here:Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.IT Operations

• Provide frontline PC and server troubleshooting, resolve IT issues for end users.

• Modify configurations, utilities and software default settings.

• Support and administer Windows Servers.

• Backup and optimize database.

• Perform regular system's health check and capacities studies to ensure optimum performance of servers and network.

• Provide In-house guest IT related matter troubleshooting.

• Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users.

• Be aware of the hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management

• Diploma in Information Technology
• Minimum 1 year of relevant experience
• Good reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Knowledge of Windows Operating System

• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times

• Bachelor's degree in Hospitality Management or related field preferred.
• Proven experience in a customer service role, preferably in hospitality or a luxury service environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain calm under pressure.
• Knowledge of the local area and its attractions is a plus.
• Proficient in Microsoft Office Suite and property management systems.

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