Job Description

:

We are seeking an organized and proactive IT Executive to manage and support basic software and hardware operations within our office. The ideal candidate will work closely with external vendors for hardware support, software development, and website maintenance to ensure smooth day-to-day operations of the company's IT infrastructure.

Key Responsibilities:

• Basic IT Support:
• Troubleshoot and resolve hardware issues (desktops, laptops, printers, etc.).
• Diagnose and fix basic software issues related to operating systems, office applications, etc.
• Ensure proper installation and configuration of IT equipment for new employees.
• Vendor Coordination:
• Collaborate with outsourced vendors for hardware procurement, repairs, and upgrades.
• Coordinate with external software and web developers to manage office-specific software requirements and website maintenance.
• Communicate IT needs and project updates to external service providers in a timely and effective manner.
• Network and Security:
• Assist in maintaining a secure and efficient office network.
• Monitor antivirus and firewall protection, ensuring all systems are up to date.
• Documentation and Reporting:
• Maintain a log of IT issues and their resolution.
• Prepare regular reports on the status of IT systems and vendor interactions.

Key Requirements:

• Proven experience in IT support, preferably in a similar role.
• Knowledge of basic hardware troubleshooting (PCs, laptops, printers, etc.).
• Familiarity with common office software (Microsoft Office, email clients, etc.).
• Ability to work with external vendors and manage multiple tasks.
• Strong communication and problem-solving skills.
• Ability to work independently and prioritize tasks.

Educational Qualifications:

• A degree or diploma in Information Technology or related field is preferred.

Job Type: Full-time

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

• Paid sick time

Shift:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• Microsoft Office: 1 year (Required)
• Firewall: 1 year (Required)
• IT support: 1 year (Required)

Language:

• English (Required)

Location:

• Pal Bhatha, Surat, Gujarat (Preferred)

Work Location: In person