Job Description

JD For IT Executive Profile

Job Summary: We are seeking a skilled

IT Executive to join our team in supporting and enhancing the IT infrastructure of our manufacturing operations.

The IT Executive will play a key role in maintaining our technology systems, troubleshooting issues, and supporting users to ensure smooth production workflows.

This role requires a proactive approach to managing hardware, software, and network requirements in a dynamic, manufacturing-oriented environment.

Key Responsibilities:

? Technical Support & Troubleshooting

o Provide first-line IT support to manufacturing staff, assisting with hardware, software, and network issues.

o Diagnose and resolve technical issues, ensuring minimal disruption to production activities.

o Perform regular maintenance on computer systems, printers, and other IT equipment. ? Network & Systems Administration

o Monitor and maintain LAN/WAN, ensuring reliable and secure connectivity across the facility.

o Oversee data backups and security, ensuring adherence to company policies and data protection regulations.

o Manage access controls, user accounts, and permissions within the company's systems. ? System Implementation & Maintenance

o Assist in deploying new hardware and software, including configuration and user training.

o Support the integration and functionality of ERP/MRP systems and other manufacturing software.

o Regularly update and patch software to maintain system security and performance.

? Process Optimization & Automation

o Collaborate with operations and production teams to identify and implement technology solutions that optimize manufacturing processes.

o Participate in the rollout of automation and digital transformation initiatives in manufacturing.

? Documentation & Reporting

o Document IT procedures, issue resolutions, and user training materials.

o Prepare and maintain logs of IT incidents, resolutions, and system performance.

? Vendor Coordination

o Coordinate with external vendors for hardware repairs, software updates, and specialized IT services.

o Manage IT inventory, including purchasing and tracking of equipment and licenses. Requirements:

? Education: Bachelor's degree in Information Technology, Computer Science, or a related field.

? Experience: Minimum of 1-2years of experience in IT support, preferably in a manufacturing or industrial environment.

? Technical Skills:

o Proficiency in Windows and Linux operating systems.

o Familiarity with network management and cybersecurity best practices.

o Knowledge with ERP/MRP systems (e.g., SAP, Oracle, Microsoft Dynamics) is preferred.

o Knowledge of automation and PLC systems (optional but advantageous).

? Soft Skills: Excellent problem-solving abilities, strong communication skills, and the ability to work effectively with cross-functional teams. Additional Qualifications:

? Ability to manage and prioritize multiple requests in a fast-paced manufacturing setting.

? Familiarity with ITIL or other IT service management frameworks is a plus.

Job Type: Full-time

Pay: ?10,000.00 - ?12,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Shift:

• Day shift

Work Location: In person