Job Description

IT Engineer IIIVimeo\'s IT Team is searching for an energetic and passionate IT Engineer to help support our fast growing global workforce. The ideal candidate can thrive in a fast-paced, constantly changing environment and bring fresh eyes to new and existing challenges.This role will report to the IT Manager and work with stakeholders across the entire company on ensuring our fellow Vimeo employees are enabled to do their work and our systems are reliable. This includes enabling new employees during the onboarding process, managing Windows/Mac endpoints and working in systems such as Okta, Google Workspace, Zscaler, Crowdstrike and JAMF.What you\'ll do:

• Respond to trouble tickets from end users ranging from requests for access to hardware issues.
• Help manage employee Windows and Mac end-points in the office and remotely.
• Assist with procurement, preparation and shipment of new hire equipment from a small office space in Bangalore.
• Assist with configuration management and troubleshooting of Zscaler, Crowdstrike and other tools.
• Assist with administering company wide tools access.

Skills and knowledge you should possess:

• Clear and concise communication skills.
• 4 years of experience supporting employees in a fast-paced environment, remotely or in person.
• Experience with Zscaler (ZIA & ZPA), Crowdstrike and Okta administration.
• Experience using MDM solutions, such as JAMF and Windows Intune.
• Knowledge of computer networking/VPN.

Bonus points (nice skills to have, but not needed):

• Experience creating automations using Okta Workflows.
• Ability to create bash, powershell and python scripts..

About Us:Vimeo (NASDAQ: VMEO) is the world\'s most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users - from creative storytellers to globally distributed teams at the world\'s largest companies - whose videos receive billions of views each month. Learn more at .Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We\'re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

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