Career Area: Business Technologies, Digital and Data : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you\'re joining a global team who cares not just about the work we do \xe2\x80\x93 but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don\'t just talk about progress and innovation here \xe2\x80\x93 we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary

• SAP ABAP/HANA technical experience.
• Bachelor\xe2\x80\x99s degree in Engineering - BE / B.Tech.
• Preferably Worked on SAP-EWM module and EWM maintenance/support experience required.
• Candidate must provide demonstrated functional knowledge in SAP EWM with expertise in Inbound, Outbound and Internal processes.
• Experience in implementation / customizing / maintenance of a Global Template / SCM Core Solution.
• Candidate should be flexible to work in rotational shifts.
• Worked on integrated landscapes with ECC, APO, CRM and EWM systems would be added advantage.

Required Personnel Skills:

• Able to work outside of first shift, including evenings, nights, weekends, holidays, extended hours, and on-call rotations. We are a 24/7 support team in Bangalore.
• Strong verbal and written English communication skills, problem solving skills, customer service and interpersonal skills. He/she is expected to prepare documents for new/complex issues / functions and share with team.
• Provide Solution Performance (analysis/tuning) and work across business/technology teams to ensure alignment between business solution definition & systems architecture for the organization
• Strong ability to work independently and manage one\xe2\x80\x99s team, as well as, being a collaborative team member
• Analyze user requests and software requirements for feasibility of design and potential impact while cognizant of time and cost constraints
• Strong ability to identify, interpret and evaluate user and system requirements. He/she should be able to interact with business in a timely and proactive manner to understand their problem and suggest solutions.
• Strong ability to troubleshoot issues and make system changes as needed to resolve issues
• Able to respond to demanding target dates
  

Job Duties/Responsibilities may include but are not limited to:

• Root Cause Analysis of gaps in SAP-EWM module processes
• Develop ABAP programs to support approved developments
• Support existing custom ABAP development on SAP-EWM module
• Execute assigned technical component testing/Unit testing against agreed requirements
• Support error resolution during testing by functional team and business teams
• Works with other team leads to ensure integration across teams
• Responsible for timely completion of deliverables with high quality
• Ensure quality of deliverables
• Follow support processes, with focus on ITSM incident management
• Business partner communication to understand and resolve P2/P3/P4 tickets. Communicate to business partner issue impact and resolution. Handle business partner inquiries, coordinating the resolution with the various support groups
• End to End Change Request Management Tasks. (Requirement gathering from business, create and review functional requirement documents, perform manual unit testing and integration testing of new functionality, ensure 100% SOX compliance, etc.,)
• Ability to be flexible and work analytically in a problem-solving environment.

What Yo u Have: Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Talent Management: Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization. Leadership: Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing, and achieving objectives while having a long-term perspective of the future state of things and how to get there. Vendor/Supplier Management: Work with vendors to assure that products or services are delivered to time and quality specifications. Builds effective working relationships with counterparts in vendor or supplier\'s organization. System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases, and technology platforms. Additional Info: This position will require travelling about 30% of the time. Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at www.caterpillar.com/careers . What You Will Get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date). Final Details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application \xe2\x80\x93 please use the candidate log-in on our career website as it will reflect any updates to your status. If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you! About Caterpillar Caterpillar Inc. is the world\xe2\x80\x99s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we\xe2\x80\x99ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Posting Dates: May 30, 2024 - June 13, 2024 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join our Talent Community .