Job Description

:

We seek a dynamic individual to join our IT & Admin Associate team. This role combines responsibilities in information technology with administrative tasks to ensure the smooth operation of our organization. The ideal candidate will have 3 to 4 years of experience in both IT and administrative roles, with a strong understanding of technology systems and office procedures.

Responsibilities:

• IT Support:
• Provide technical support to employees on hardware and software issues.
• Troubleshoot and resolve computer, network, and printer problems.
• Install, configure, and maintain software applications and operating systems.
• Manage user accounts, permissions, and access rights.
• Perform regular backups and ensure data integrity and security.
• Monitor network performance and troubleshoot connectivity issues.
• Assist in the implementation of IT projects and initiatives.
• Administrative Support:
• Assist in office management duties, including organizing meetings, maintaining calendars, and handling correspondence.
• Manage office supplies inventory and place orders as needed.
• Coordinate travel arrangements and accommodations for staff.
• Assist in the onboarding process for new employees, including setting up workstations and providing necessary equipment.
• Maintain accurate records and databases, both electronic and paper-based.
• Handle incoming calls and emails, redirecting them as necessary.
• Assist in the preparation of reports, presentations, and documents.
• General Responsibilities:
• Collaborate with team members to ensure efficient operation of IT and administrative functions.
• Stay up-to-date with advances in technology and best practices in administration.
• Adhere to company policies and procedures, including those related to security and confidentiality.
• Participate in training and professional development activities as required.

Qualifications:

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• 3 to 4 years of combined experience in IT support and administrative roles.
• Proficiency in Microsoft Office Suite and other common business software.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to prioritize tasks and manage time effectively.
• Familiarity with networking concepts and systems administration.
• Knowledge of office management procedures and best practices.
• Certification in IT support or related field (e.g., CompTIA A+, Microsoft Certified Professional) is a plus.

Join us and become an integral part of our team, contributing to the success and growth of our organization through your IT expertise and administrative support!

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Work Location: In person