Job Description

Mott MacDonald is a global engineering, management and development consultancy. Our purpose is to improve society by considering social outcomes in all we do, relentlessly focusing on excellence and digital innovation, transforming our clients businesses, our communities and employee opportunities. Mott MacDonald requires a first-class IT department to support these aspirations. This position is for a second line Security Analyst to join our 24x7 Operations team, with a primary focus on IT/Cyber Security. The key role is to continually improve the quality and value of IT Security Operations to the business by analyzing and acting on alerts and incidents from the Security Operations Centre. The role will involve the use of playbooks and knowledge base articles around incident response. At Mott MacDonald we are committed to our employees and their growth, and our People Program is our investment in your success. If you join Mott MacDonald as an IT security analyst there will be opportunities for you to progress to specialist IT roles in applications management, software development, networking, cloud technologies or cyber security. Key responsibilities of the role include: Resolve Second line (Level 2) security incidents in a 24x7 support environment. Escalating security incidents to the appropriate technical teams, ensure they contain enough information to enable them to take appropriate action. Patching/updates for defined services to secure systems. Handling and logging of security related exception requests. 5. Alternating shift work expected (early morning and late evening shift patterns). Candidate Specification Essential skills: Knowledge of Basic IT Security threats and principles (Malware, Phishing, Vulnerabilities) Knowledge of Microsoft Azure, Active Directory, Azure Active Directory, Networking concepts and Windows Operating systems. Excellent verbal and written English communication skills. Experience of using an ITSM system to record and manage work. Passionate about technology and learning. Ability to balance demands and priorities and think clearly under pressure. Attention to detail. Excellent interpersonal skills. Logical and analytical approach to problem solving. Alternating shift work expected (early morning and late evening shift patterns). Desirable: Experience of handling security incidents related to Microsoft cloud and Windows operating system environments. Previous experience of working in a security role. Graduate or equivalent qualification in IT related discipline. Knowledge of IT security tools (Tenable IO, Nessus, Defender, Microsoft security consoles, Zscaler, SIEM, etc). Knowledge of ITIL Service Management best practices, ITIL V3/V4. Experience in handling issues related to permissions, security, access, active directory. Experience in using Service Now or Remedy. Experience of working in a global organization. Membership of a relevant professional body such as (ISC)2 or ISACA #LI-CB Job Profile Mott MacDonald s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practise and technology to all areas of our business specifically designed for our global reach. We are an equal opportunity employer and value diversity at our company. We do not discriminate, and take positive steps to create an inclusive culture. The desktop support services are the second line of IT support under IT Operations and provide support for endpoint devices in the environment, do proactive monitoring and event management support.

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