Job Description

The IT (Business) Analyst is an integral part of the Product Teams in the Agile Software Delivery Process. The BA enriches the team in the areas of Requirements Engineering, Continuous Testing and Production Support. What You Will Do: Requirements Engineering Contribution to refinement and creation of User Stories and Features Methodical support in generating ideas with Product Owners and Subject Matter Experts Determination, documentation, checking & coordination and management of requirements Define and create acceptance criteria of Use Stories Definition of the integration points with other systems and communication of the effects of possible system changes in cooperation with other teams Contribution to the definition of wireframes and visual designs Support of the global development teams in clarifying requirements Visual representation of business processes Support in estimating efforts for new developments and improvements Knowledge transfer for new and changed functions for the change management process Continuous Testing and Deployment Activities Quality assurance of the implementation of technical and functional requirements Planning and execution of tests Definition of test conditions and scripts Support in setting up test automation Analysis of test results Execution of pre and post deployment activities in Lower and Production environments Production Support Successful processing of customer and dealer inquiries for troubleshooting and changes as part of the AGCO IT incident process Error analysis and support of the development team in troubleshooting Monitoring of the system uptime General Active participation and preparation for agile ceremonies such as Product Increment Planning, Sprint Planning, Refinements, Sprint Reviews and Retrospectives Responsibility for compliance with all AGCO guidelines by all employees and teams, as well as compliance with all control processes and standards Reports to Product Manager, CRM Core What You Will Bring: Bachelor`s / Master`s degree in computer science, IT, engineering or equivalent education Several years of professional experience (approx. 3-7 years) Relevant experience in software development Knowledge of agile methods (e.g. SAFe) is an advantage Salesforce Certification : Salesforce Admin Salesforce Platform App Builder Salesforce Advanced Admin (is an advantage) Other Salesforce Core certifications are advantages (Sales Cloud Consultant, Community Cloud Consultant) Who You Are: Experience in requirements engineering, testing and production support is desirable Analytical comprehensive thinking Good communication skills in spoken and written English (German is an advantage) Independent and solution-oriented behavior Strong analytical, holistic and conceptual thinking Excellent communication skills and team-player attitude as well as the ability to interact with IT departments and any level of management Successfully influencing different groups and teams in a complex environment What We Offer You: GLOBAL DIVERSITY - Diversity means many things to us, different brands, cultures, nationalities, genders, generations - even variety in our roles. You make us unique! ENTERPRISING SPIRIT- Every role adds value. Were committed to helping you develop and grow to realize your potential. POSITIVE IMPACT - Make it personal and help us feed the world. INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence - and work alongside teams of people worldwide who share your enthusiasm. MAKE THE MOST OF YOU - Benefits include health care and wellness plans and flexible and virtual work option

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