• Hardware management : Maintaining records of all hardware assets, such as desktops and printers, and ensuring they are functioning properly.
• Software management : Administering corporate software systems, applying updates and patches, and performing server patch maintenance.
• Farvision ERP Management :User management and support with day to day entries with different modules like finance, materials and construction. Identifying and reporting bugs to the farvision support team for resolution.
• Leadsquared CRM : Creating and managing users and user permissions. Monitoring lead flow and automations/ integrations. Reports preparations.
• Security : Deploying and enforcing security policies and procedures, and implementing and maintaining firewall systems.
• Troubleshooting : Diagnosing, categorizing, and escalating technical problems, and providing technical assistance to end users.
• User support : Providing basic support for software, hardware, peripherals, and network access, and creating new user accounts.
• Data management : Backing up and archiving data, and developing data retrieval and recovery procedures.
• Cloud services : Configuring and managing cloud services, and maintaining and operating cloud structures.
• IT processes : Ensuring the organization's IT processes align with business goals.
• Vendor relations : Maintaining vendor relations and license management.
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?30,000.00 per month
Shift:
• Day shift
Work Days:
• Monday to Friday
• Weekend availability
Education:
• Bachelor's (Preferred)
Experience:
• IT: 1 year (Preferred)
Work Location: Hybrid remote in New Rajendra Nagar, Raipur, Chhattisgarh
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