Job Description

### Job Description

System administrator (or sys IT admin or desktop it supports) is responsible for the maintenance, helpdesk support, configuration, and reliable operation of computer systems and servers. This profiles also actively resolve problems and issues with computer, system network and server systems to limit work disruptions within the company.


IT admin or system administrator oversees organizations computer systems and manages IT teams. They maintain information systems and network, upgrade and install new hardware and software, and perform troubleshooting. They also back up data and manage network security.


### Skills & Experience:

The essential skills that an IT admin or system administrator required are given below:


• Proven 3+ years with IT systems, networks, helpdesk support and related technologies
• Dense knowledge of best practices for IT admin role and system security
• Exceptional leadership, organizational, and time management skills
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills

### Responsibilities and Duties:

There are various roles and responsibilities for an IT admin or system administrator to provide the best helpdesk support and network as per the company requirements. The basic things are given below:


• Monitoring and maintaining networks and servers
• Upgrading, installing and configuring new hardware and software to meet company objectives
• Implementing security protocols in network to prevent potential threats
• Creating user accounts and performing access control
• Performing diagnostic tests and debugging procedures to optimize computer systems
• Documenting processes, as well as helpdesk support and backing up and archiving data
• Developing data retrieval and recovery procedures
• Fix network issues whenever system is not working properly
• Designing and implementing efficient end-user feedback and error reporting systems
• Always available for any helpdesk support and software systems
• Supervising and mentoring IT department employees, as well as providing IT support
• Keeping up to date with advancements and best practices in IT admin role