Job Description

Job Title: IT Admin

Location: Bangalore

Company Profile

SignDesk is a workflow automation and documentation product aimed at assisting businesses in digitizing and automating their documentation processes. We call it paperless Nirvana!

SignDesk's products constitute an end-to-end documentation system designed to digitize and streamline paper-based processes. Our product catalog currently includes

? A Video KYC onboarding solution leveraged with ML and AI techniques.

? A digital stamping & franking product for real-time online stamp duty payment.

? An eSign workflow solution offering both Aadhaar eSign & digital signatures.

? An eMandate product to automate recurring payments through eNACH which also supports Aadhaar eSign-based mandates.

? A Smart contract lifecycle management via automated document creation, Online negotiation, paper-free execution & centralized storage

About the Role

As our IT Admin, you'll ensure seamless operation of our IT systems, contributing to a productive work environment. You'll manage network systems, troubleshoot issues, maintain IT assets, and develop project plans for system enhancements.

Job Responsibilities:

• Configure and troubleshoot FortiGate, Cisco firewalls, switches, and VPN-related issues.
• Manage Office 365 and Linux-based environments, including troubleshooting OS issues.
• Proactively maintain network and firewall systems, conduct IT asset management, and develop project plans.
• Provide after-hours support for infrastructure emergencies and assist with new employee workstation setups.
• Document IT processes, maintain historical records, and coordinate IT asset purchases with vendors.
• Ensure compliance with IT policies and standards, including security measures and data backups.
• Configure and maintain CCTV surveillance, and access points, and manage user accounts and email IDs.

Skills & Requirements

• Bachelor's degree in computer science or information technology.
• Microsoft Certified Systems Administrator (MCSA) certification is a plus.
• Proven experience as a desktop support engineer or support technician.
• Advanced knowledge of computer hardware systems, operating systems, and peripherals.
• Ability to solve complex hardware and software issues and stay updated with IT developments.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to work independently and collaboratively, including after hours and occasional travel.

Job Types: Full-time, Permanent

Pay: ?400,000.00 - ?500,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Application Question(s):

• Are you Comfortable to commute to Malleshwaram, Bangalore work location?
• Are you an immediate joiner or can join within a month?

Experience:

• total work: 2 years (Required)

Work Location: In person