Job Description

About us : NxtWave is one of India\'s fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs. NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). In February 2023, NxtWave raised 275 crore led by Greater Pacific Capital, a leading international private equity firm. The startup is also backed by Orios Ventures, Better Capital and marquee angels , including founders of some of India\'s unicorns. NxtWave is an official partner for NSDC, under the Ministry of Skill Development & Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and Industry, Govt. of India, and Startup India. The startup has received accolades as \' The Greatest Brand in Education\' in a research-based listing by URS Media, a leading international media house. By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention, and greater outcomes. NxtWave now has paid subscribers from 450 + districts across India. In just 2 years, CCBP 4.0 learners have been hired by 150 0 + companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more. Scale at which we operate on tech level (as on February 2023) 370 Cr+ learning minutes spent 69 Cr+ Code Runs 4.2 Bn. + API Requests Handled by our servers Know more about NxtWave: https://www.ccbp.in Job Overview: The IT Administrator will be responsible for managing and maintaining the company\'s IT systems, hardware, and software. This role is crucial in supporting our employees\' day-to-day IT needs and ensuring the reliability and security of our technological environment. The ideal candidate is a proactive problem solver with strong technical skills and a passion for helping others. IT Admin takes ownership and is accountable for maintaining the organizational IT networks, servers and security systems. IT Admin would be involved in setting up new employee\'s accounts, collecting the requirements related to IT (be it tools configuration, Firewalls, DNS, Emails security, Data and Storage Backup, Microsoft or Google workspace administration, Software\'s, Tools, Cloud solutions and configurations). Also maintaining and running backup systems, security, and passwords. Responsibilities: User Support and Helpdesk: Provide first-level technical support to all employees, including troubleshooting hardware and software issues, assisting with account setup, and addressing IT-related inquiries promptly and professionally. System Administration: Manage and maintain servers, network infrastructure, remote administration and cloud services to ensure high availability, security, and optimal performance. Hardware and Software Management: Procure, configure, and maintain IT equipment, including computers, laptops, mobile devices, and peripherals. Install, update, and maintain software applications and licenses. Accounts Management: Active Directory user management, Emails and data backup management. Understanding the data, storage requirements across organization and centralizing the data taking care of security aspects and backup. Implementing Secure authentication via SAML SSO across all SaaS Tools. Security Management: Implement and enforce security policies and practices, including user access control, data backup, and cybersecurity measures to protect the company\'s assets and data. Implementing security policies and procedures and documentation as per ITIL framework Network Management: Monitor and optimize the company\'s network infrastructure, ensuring seamless connectivity and minimal downtime. Documentation: Identifying shortcomings in IT operations and streamlining IT processes. Maintain accurate records of IT assets, configurations, and procedures. Create and update documentation for IT processes and protocols. Vendor Management: Liaise with third-party vendors and service providers for IT-related services and support contracts. IT Strategy and Planning: Collaborate with the CTO to develop and execute an IT strategy that aligns with the company\'s growth objectives. Training and Development: Provide IT training and onboarding to new employees, ensuring they have the necessary skills and tools to perform their roles effectively. Compliance and Audits : Taking care of Compliance and Audits with respective of IT systems, security policies, devices/tools and operations Qualifications: Bachelor\'s degree in Information Technology, Computer Science, or a related field is preferred. 3+ years of experience in IT administration, preferably in a startup or fast-paced environment. Proficiency in operating systems (Windows, macOS, Linux), network protocols, and cloud services (e.g., AWS, Azure). Hands on experience with G-Suite, Microsoft Office 365 is required. Strong problem-solving skills and the ability to work independently and as part of a team. Good communication and interpersonal skills. Experience with virtualization and cloud computing technologies is a plus. IT certifications (e.g., CompTIA A+, Network+, Security+) are desirable. Compensation: Upto 6LPA Location: Work from Office 6 - Day Week

foundit