? Verify patient forms with their categories and deposits made
? Collecting cash from patient as per patient admission against bill and providing receipt for the same
? Accepting deposit through cash, foreign currency, cheque, credit/debit card, NEFT/RTGS and cash
? Refunding amount to patients in case of excess payment
? IP and OP patient billing at ER
? Checking type of patient(TPA, Self Pay, Corporate) and accordingly applying payment deposits
? Service posting of transactions and reversal entry for IP like ward procedures, doctor visits, others
? Preparation of OT clearance for planned and unplanned surgeries, emergencies, corporate, TPA and international patients
? Confirming and reconfirming of deposits done by patients
? Admission of patients at night along with billing activities
? Checking discounts applicable as per patient category
? Counseling and explaining patients about the services posted in bill, giving estimation, provisional bill and convincing patient for settlement of bill
? Copy of Provisional Bill and all documentation verification before patient discharge
? Explaining final bill details to patient and solving queries related to charges
? Submission of patient files and recording their entries 2
Cash Management
? Counting of currency on every cash transactions
? Proper bundling of notes, stamping them and keeping it safe
? Entry in system, tally cash
? Cash handover to accounts and finance
? Resolving any cash discrepancy
? Accepting cash from all OP counters
? Verification of cash statement from OPD
? Verification of refunds and deposition 3
Outstanding Report
? Follow up with floor managers
? Credit bill adjustments and credit payment settlements
? Follow up for self pay credit patients
? Handling emergency billing-OPD and IPD
? Emergency admissions 4
Data Maintenance
? Maintaining daily consent and concessions by authority
? Daily cash transactions
? Audit of concessions, cash statements and patient files