Job Description

Why this job matters

Why Business Unit/Function

• We are in an incredibly competitive industry and it\'s not just the technology that\'s important, but the world of promise it creates for our customers. We live and work in a connected world where people want seamless service, great products and the best connectivity there is, as well as continually expecting more and more from us, and rightly so. Technology is BT\'s powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack.
• Innovation drives everything we\'ve done since BT started in 1846. Coming up with new ideas and developing new technologies is central to our future. We want to improve people\'s lives for the better in welcome, relevant and affordable ways and we\'ll be fast to market with an effortless experience to match. We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat.
• In order to achieve this, we need world class technical expertise and thought leadership to ensure BT maximises the value realised from new and emerging technologies in wireless, network architectures, virtualisation, optics, artificial Intelligence, data science, emerging services and applications. The calibre of our research specialists and experts determines our success in transforming BT and maximising business value.

Why this job matters

• This is a technical expert role in IP Transport where the individual will apply their key expertise within a clearly defined sphere of technical knowledge to lead projects and activities which are addressing complex technical issues. The role holder actively engages with colleagues to progress new technical deliveries.
• Specifically this role is accountable for:
• Accountable for the technical build and support of the Mobile Innovation Labs and working to ensure the timely availability of robust and proven test environments, building towards a defined standard and ensuring appropriate connectivity between systems both internally and externally, applying appropriate security.
• To support the business in ensuring that all aspects of patching and vulnerability on the IP transport layer and associated servers are monitored, kept up-to-date and rolled out across test labs equipment.
• To ensure that all early engagement processes are adhered to, and that tech labs are plugged into all early engagement governance with the networks governance teams.
• Responsible for liaising with Operations to ensure all relevant live network issues are brought through labs and eradicated in live.
• Accountable for the decision making around site deployments, design and implementations of test environments.
• Responsible for guiding Environment Manager\'s on the IP Transport detail for each requirement.
• Accountable for the tech labs relationship with the Service Architecture and Operational design teams, to ensure live alignment in labs.

What you\'ll be doing

• Decision making authority on at least one IP Transport ecosystem or service, ensuring
• Accountable for the completion of build, support or investigation of problems using department instructions, tools and process as a guide.
• Accountable for ensuring that all IP transport equipment is relevant to today\'s requirements, but also follows the live network roadmap in terms of product and vendor selection.
• Provide relevant guidance, coaching and mentoring to junior members of the team through knowledge sharing sessions or formal time bound mentoring/coaching.
• Maintaining SLA\'s where practical and in the event that an SLA is not met, working to achieve the earliest resolution.
• Identify technical solutions which will avoid repeated raising of work packages for similar problems, plan their potential implementation assess their impact and make the agreed changes.
• Act as a technical expert to a specific technology area, understanding how it impacts on other areas within the Test Facility and ensure that the knowledge accrued is documented, guiding and training other staff in their area of expertise.
• Develop additional areas of knowledge and expertise to widen the overall Test Facility understanding and how all technical components work together, being recognised as a technical expert in multiple areas.
• Define the proactive work required in order to maintain the test estate in order that it is usable by the wider integration, test and development communities driving improvements in the team\'s working and technical methods.
• Work using local processes as a guide and implement changes in order to improve the process. Represent the team as an owner of the process.
• Configure and troubleshoot PKI CA certificates systems for secure authentication and communication.
• Responsible to abide by and maintain company Health and Safety policy.Responsible for guiding Environment Manager\'s on the IP Transport detail for each requirement.
• Accountable for the tech labs relationship with the Service Architecture and Operational design teams, to ensure live alignment in labs.

Skills required for the job:

• Expert level relevant knowledge of IP Transport.
• Either have passed Cisco CCNP, Juniper JNCIP or Nokia NRS-2 have demonstrable equivalent knowledge and experience,
• Solid experience in CheckPoint/Fortinet Firewall product families.
• Energy passion and commitment.
• Role model behaviours both technically and professionally.
• Excellent breadth of knowledge of other technical areas of work; e.g. Core, RAN, IP or VASI, Network Support, Facility Services
• Able to fully describe the key elements of a mobile network and understand how the components function and interact.
• Understand the detail of how a call is made and received over the network and the systems it touches en route.
• Very good knowledge of the Testing and Project Life-cycles.
• Significant experience of Operation & Maintenance.
• An ability to understand and assimilate technical jargon.
• Able to interpret and implement complex transport designs within test and proof of concept networks.
• Technical experience implementing interior routing protocols such as Integrated IS-IS and OSPF.
• Technical experience with internet routing and architecture (BGP4) and able to implement into a service provider network
• Experienced with Quality of Service (DiffServ, HQoS, MPLS EXP) and able to implement QoS policies within a converged voice and data network.
• Technical experience implementing MPLS layer 3 technologies, primarily within a Juniper MPLS network.
• Technical experience implementing modern and legacy Data Centre and LAN switching technologies, primarily within a Cisco LAN switched environment (Cat6k, Nexus 7k).
• An in depth knowledge is required in the operation of the Network infrastructure and an overall general knowledge of IT & Networks.
• Ability to influence network designs.
• Engineering, Science or IT based degree or equivalent experience
• Ansible Automation
• Mobile Backhaul Networking

Experience you\'d be expected to have

• Expert level relevant knowledge of IP Transport.
• Either have passed Cisco CCNP, Juniper JNCIP or have demonstrable equivalent knowledge and experience,
• Solid experience in CheckPoint/Fortinet Firewall product families.
• Energy passion and commitment.
• Role model behaviours both technically and professionally.
• Excellent breadth of knowledge of other technical areas of work; e.g. Core, RAN, IP or VASI, Network Support, Facility Services
• Able to fully describe the key elements of a mobile network and understand how the components function and interact.
• Understand the detail of how a call is made and received over the network and the systems it touches en route.
• Very good knowledge of the Testing and Project Life-cycles.
• Significant experience of Operation & Maintenance.
• An ability to understand and assimilate technical jargon.
• Able to interpret and implement complex transport designs within test and proof of concept networks.
• Hands-on experience with Nokia 7750 as IPSec GW, Nokia 7250, Huawei ATN 910C, Cisco Juniper Routers, and switches
• 5+ years of experience in network engineering with a focus on Zero Touch deployment and mobile backhaul, including eNodeB, gNodeB
• Strong knowledge of DHCP, PKI, IPSec, and mobile backhaul networking

Leadership accountabilities

• Solution-focused achiever
• Collaborative partner
• Inspiring Communicator

Our leadership standards

Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. As Philip Jansen, our CEO, says \'We embed diversity and inclusion into everything that we do. It\'s fundamental to our purpose: we connect for good.\'

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you\'ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won\'t be alone: we\'ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

BT