The distribution of Offering Memorandum to potential investors.
The receipt and review of completed subscription documentation. This includes:
Completion of initial AML review.
Initial review of subscription documentation for completeness.
Email communication to investors seeking additional information where required.
Email communication to investors in response to routine queries.
The receipt and review of other investor transactions (Redemptions, transfers, etc)
The setup on investor accounts on the firm's systems.
The entry of investor transactions into the firm's systems.
The automated distribution of statements and other correspondence to investors.
The role of an Associate is key to the delivery of these services.Responsibilities of an Associate include:
Providing an effective daily hand over of processing between Mumbai and the other processing centres, currently in Westchester and Dublin.
Processing investor activity with a focus on accuracy and attention to detail.
Providing day-to-day investor services to both the Fund Manager and the investors in the fund.
Keeping line management appraised of operational issues..
Participate in global projects including system enhancements and data conversions.
Service Delivery
All of the above should be carried out in compliance with the Service Level Agreements agreed with each client.
Ensuring that the records of the fund are maintained in a complete and organised manner.
Provide investors and their nominees with statements, contract notes and other documentation.
Ensure that all follow up queries to investors are handled in an appropriate manner.
Open new investor accounts ensuring compliance with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
Monitor the receipt of client and investor information through fax and email.
Ensure that all investor activity is processed in a timely and accurate manner.
Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
Handle routine email and fax queries from investors and fund managers in a professional and prompt manner, escalating where appropriate.
Produce MIS and other internal operational reports that assist in the effective operation of the team.
Keep management in Mumbai, Westchester and Dublin appraised of operational issues.
ComplianceInvestor servicing requires compliance with a range of policies. The Associate should have:
A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced.
A detailed knowledge of the offering documentation for the funds being serviced.
A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls.
Preference:A number of years prior work experience - preferably in financial services and with Investor servicing. Knowledge of hedge fund processing is a strong advantage.
An ability to use key financial systems and other IT tools.
An ability to work under pressure and an ability to cope with increased work loads at month-end.
Good administrative and organisational skills with a particular focus on accuracy and attention to detail.
An ability to work as part of a virtual team that is spread across different time zones and geographies.
A third level qualification - preferably in a business or numerical discipline
1. Contract Duration1 year2. LocationMumbai3. Shift Time7:00am to 04:00pm IST (asia shift timings might vary)4. Years of experience required2 to 3 years (Fresher' can also apply)5. Must to have skillsRequirement:
Must have strong written and verbal communication
Ideal/prefer to look at candidates from Financial background
6. Good to have skills-7. WFO/Hybrid5 days' work from office ( No WFH)8. Laptop (Yes/No for WFH)NA9. Acceptable Notice PeriodImmediate to 30 days10. Mode of interviewIn Person (3 round of interview)