Experience in troubleshooting issues related to Intune Modern Management, Microsoft Endpoint Management, MAM & MAM-WE.
Knowledge of DEP, APNS, VPP and ABM etc.
Knowledge of managing Android, iPhone, and MAC devices in Intune
Experience in troubleshooting issues related to Co-management environment
Cloud knowledge especially related to Intune
Expert in handling Intune MDM console and proactively monitor the device OS breakups, compliance check, passcode policy, ownership, & Last seen breakups.
Knowledge of Windows Autopilot, update rings, SCEP, PKCS
Knowledge on re-image and re-building the Windows devices.
Deliver technical support for Intune, Windows Modern Management.
Has good understanding of how Certificate Authority works.
Troubleshooting issues with technologies like WSUS, Intune and Azure from Intune end.
Ability to configure Azure AD / Hybrid AD Joined devices with MFA and Conditional access enabled.
Deep level knowledge and troubleshooting skills on Windows Auto Pilot, app management, policy creations.
knowledge on Windows Hello for Business
Good communication skills
Knowledge of application deployment and troubleshooting for MDM as well as for Windows 10 devices
Basic knowledge on Azure identity and license
Knowledge of Hybrid technology for MDM and Modern management of Windows 10 devices
Knowledge of JAMF would be an added advantage.
Desired Skills and Qualifications
Overall min. 8 years of experience in Information Technology (IT) and min. 4 years of relevant experience in Microsoft Endpoint Manager and/or Intune.
Knowledge on Microsoft Intune architecture and engineering experience in planning, deploying, and managing hybrid enterprise environments.
Experienced in documentation skills, in areas such as architecture and engineering product documents like: Low/High level design, Deployment, User, Testing.
Hands-on experience in design and implementation of Intune and related technology solutions, including but not limited to, Active Directory (AD), Microsoft Deployment toolkit, Windows 10, Group policy configuration and Application packaging.
Experience in Modern Windows Device Management - Intune, Autopilot
Must have knowledge on Co-Management and its configurations
Experience in Compliance policy, Conditional access policy implementations and Role based Access control
Knowledge on PowerShell scripting.
Nice to have skills:
Experience in Microsoft Defender, Device guard, Credential guard and Application guard
Experience in Privileged Identity Management
Experience in iOS, Android, and Windows application signing, provisioning.
Good communication skills with ability to represent in global meeting/forums/customers.
Good understanding of network infrastructure.
Knowledge on Microsoft Power Platform & Power BI.
Knowledge of Cloud Technologies.
Excellent problem solving/analytical skills.
Ability to work independently and as part of a team. Must be able to multi-task, change direction, set priorities, and meet deadline.
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