Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
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Understanding the Active Directory user and email management: reset the password, unlock the account, create accounts, group policy, and group management, mailbox creation.
Onboarding users into Intune.
Assigning user licenses (automation is possible).
Creating, editing, or deleting Azure Active Directory (AAD) user and device groups.
Managing Azure AD dynamic user and device groups.
Understanding the Active Directory user and email management: reset the password, unlock the account, create accounts, group policy, and group management, mailbox creation.
Application Management:
Uploading and configuring Line-of-Business (LOB) applications for Windows, iOS, and Android.
Deploying LOB applications to computers and mobile devices.
Deploying Store applications (e.g., from Microsoft Store, Apple App Store, Google Play) to mobile devices.
Monitoring application deployment status.
Service Administration:
Handling subscriptions and licenses.
Managing Apple APN (Apple Push Notification) certificates (usually done once a year).
Resetting mobile device authority (if changing MDM authority).
Domain management:
Role-Based Access Control (RBAC) assignments for different Intune roles.
Device/Profile Management:
Creating and configuring device profiles (e.g., compliance policies, configuration profiles).
Managing device enrollment and authentication methods.
Implementing conditional access policies.
Defining company resource access rules.
Software Update Management:
Ensuring devices receive necessary updates.
Configuring update rings and schedules.
Monitoring update compliance.
Advanced Troubleshooting:
Investigating and resolving complex issues related to device management.
Handling escalated support tickets.
Collaborating with other IT teams to address cross-functional challenges.
Primary Skills
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Intune
MDM
Azure Active Directory
Secondary Skills
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Project Management
Knowledge of Cloud Services
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of EUR22.5 billion.
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