Job Description

Must HAVE (INTERNATIONAL Voice Support) - DESKTOP, AD, Windows Server, O365 Responsibilities Technical Support/Service helpdesk/IT Helpdesk experience with the US, EMEA, and Australia clients/Customers Win10 Application installation and support. Office applications Expertise on Active Directory Microsoft 365 Apps Installation, Configuration and Troubleshooting Desktop connectivity troubleshooting Printer installation and support Client VPN installation and support Active Directory user management and troubleshooting Hands-on experience on user Active directory administration & management Hands-on experience with user Office 365 administration & management Advance knowledge of Windows 10 diagnosis and troubleshooting Advance knowledge of Windows server roles i.e., AD, FNP, DHCP, DNS, RDS Advanced knowledge of Application support and troubleshooting Good understanding of Azure Windows networking basics and management i.e., Firewalls, Switches, ISP, Understanding of Backups Understanding of VMware and Hyper-V Root Cause Analysis and Incident Analysis/Trending Skills Effective interpersonal skills and relationship-building skills Strong written and oral communication skills (Must have) Strong analytical and problem-solving abilities, with keen attention to detail Must be a team player but should also understand the importance of individual contributions. Self-motivated and directed, able to effectively prioritize and execute tasks in a high- pressure environment. Must be flexible to work any shift in a 24/7 operation including night shifts. Candidate should be open for transfer to another location or office if the job requires so or in the interest of the business requirements. The work location will be decided by the Organization depending upon the business requirement. Candidate should be amendable to work from office. Job Type: Full-time Salary: 500,000.00 - 1,000,000.00 per year Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus
• Shift allowance
• Yearly bonus

Application Question(s):

• Do you have expertise in Active Directory?

Experience:

• total work: 2 years (Required)
• Desktop support: 2 years (Required)
• Office 365: 2 years (Required)

Ability to Commute:

• Noida, Noida, Uttar Pradesh (Required)

Ability to Relocate:

• Noida, Noida, Uttar Pradesh: Relocate before starting work (Required)

Work Location: In person Speak with the employer
+91 7018508830