Job Description

Work From Office (WFO)

Department:
BPO
December 26, 2024
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We are looking for enthusiastic Passed out fresher Graduates with excellent communication skills in English to join our International Voice Process team. This is an exciting opportunity for candidates who are passionate about working in a customer-centric role and have an interest in building a career in the international voice industry.


? Location: Invensis Technologies (P) Ltd.#1321, Sarakki Extension 15th Cross, 100 Feet Ring Road,JP Nagar 2nd Phase, Marenahalli, Bangalore - 560 078.


? Shift Timing: 6:30 PM onwards (Evening Shift)

Interview Time : 5:30PM

Interview Date : 27-12-2024

### Key Responsibilities:

• Handle inbound and outbound calls for international clients, ensuring high customer satisfaction.
• Provide timely and accurate information to customers regarding products/services.
• Resolve customer queries, complaints, and issues in a professional and efficient manner.
• Maintain call quality and follow the company's process and guidelines.
• Support the team in achieving business goals and performance metrics.
• Collaborate with the team to improve service delivery and customer experience.

### Required Skills and Qualifications:

• Fresher's with a background in Any passed out Graduates
• Strong verbal communication skills in English (Fluency and clarity are essential).
• Good interpersonal skills and the ability to handle customer queries effectively.
• Willingness to work in a 6:30 PM evening shift.
• Basic computer skills, with the ability to navigate through systems efficiently.
• Positive attitude and eagerness to learn and grow in the international voice process industry.
• Willing to relocate to near office BTM

?
Required Skills
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Inbound calling
Outbound calling#### Hiring Process

• Screening (HR round)
• Operation (Team Leader)
• Operation (Project Manager)
• Final HR round


Department:
BPO
December 26, 2024 Job Disclaimer and Notification
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Important Notice: Beware of Fraudulent Website - www.invensis.in


It has come to our attention that the domain "www.invensis.in" is involved in fraudulent activities targeting our job seekers. We strongly advise against engaging with this website, sending any emails, or contacting the address provided on the site. Our investigation reveals that this domain operates with ill intentions and seeks to exploit unsuspecting individuals for financial gain.


These unscrupulous individuals and placement agencies are exploiting job seekers by creating exact duplicate versions of our website (www.invensis.net), complete with the same content and branding colors. These fraudulent entities falsely claim to be associated with our company, misusing our trademarks, and deceiving aspiring candidates. They demand money from unsuspecting individuals under the guise of employment offers, requesting payment for salaries, travel expenses, and other fraudulent reasons. We want to assure all job seekers that Invensis Technologies Pvt Ltd is not associated with any such activities, and we strongly condemn these unethical practices. We advise all applicants to exercise caution, verify the authenticity of any employment offers, and report any suspicious activities to the appropriate authorities. Protecting the interests and well-being of job seekers is of utmost importance to us.


We wish to inform you that we do not charge any fees/charges to aspiring candidates during the recruitment process, nor have we authorized any individual, agency, or firm to recruit candidates for us. We advise anyone seeking employment with Invensis Technologies Pvt Ltd to remain cautious and not trust any agency or individual claiming to be our representative and charging a fee to provide/secure employment.

Applicants for employment at Invensis Technologies Pvt Ltd should be aware of the following:
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1. Do not respond to unsolicited job offers from individuals / agencies claiming to be our employees or authorized agents and demanding a fee. It is important to note that any communication appearing to originate from Invensis Technologies Pvt Ltd that demands money is a scam.



2. Make no payment to any individual or agency for securing employment with us. Applicants seeking employment with us are not charged anything.



3. Be careful not to provide any personal or confidential information, including bank account details, without proper verification.



4. In case of the slightest suspicion about the source & credentials of any individual/ agency claiming to be our representative, you may immediately report it to our office # 1321, 100 feet road, JP nagar, Bangalore 560068 or email at hrteam@invensis.net.Our legal team will take necessary action.



5. Don't fall for fake email addresses or communications mailed on fake letterheads.