Job Description

Key Responsibility Area:

The fundamental duties & tasks the define the job are:

? Responsible for inbound & outbound calls with end customers to resolve customer queries.

? Responsible for reverting customer queries via email.

? Gather appropriate data from the internal tools to substantiate transaction validity,

evaluate information gathered & determine the appropriate course of action.

? Responsible for providing high quality customer service by responding to telephone inquiries

and customer requests.

Eligibility Criteria:

? Education - Graduate

? Strong verbal & written Communication Skills.

? Flexible to work in Night Shift

Essential duties and responsibilities:

? Comply with data integrity and security policies.

? Follow required procedure & guidelines.

The ideal candidate for thisrole would have:

? Strong verbal & written communication skills along with active listening

? Good Analytical skills

? Quick Learning Ability

? Ability to multi-task, set priorities & manage time effectively.

? Attention to detail.

Benefits & Perks:

? Competitive Salary?

? Medical insurance?

? Two weekly offs - 5 days working and 2 Week Offs

? Hassle-free transit to work - Cab facility available for pick & drop.

Contact no:- 8221901204/ 7876212244

Job Types: Full-time, Permanent, Fresher

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Monday to Friday
• Night shift
• Rotational shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person