International Voice Process
Job Description
Role - International Voice Process
Experience - Minimum 1 year experience in UK, US, International Voice
Salary - Upto 3LPA
Day shift
Excellent English Communication
Responsibilities and Duties
1.Handle customer's problems, enquires, and complaints in a professional and timely manner.
2.Provide support to customers in multiple languages via phone, email, or chat.
3.Recognize and refer potential complaints that require support from supervisors.
4.Ensure that customer queries are addressed in a timely and accurate manner.
5.Regularly update customer database with accurate information.
Requirements and Skills
1.Strong ability to communicate in multiple languages.
2.Excellent problem-solving and customer service skills.
3.Good working knowledge of computers and telephone systems.
4.Patience with customers and ability to handle tough situations.
5.Ability to work in shifts including nights, weekends, and holidays.
Contact details:
Smrithy HR - 8925518987
Job Types: Full-time, Permanent
Pay: ?19,000.00 - ?25,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
• Fixed shift
Work Location: In person
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Job Detail
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Job IdJD3479621
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear