International Voice Process (malad)
Job Description
We are hiring for Customer Service Representative (Australian Process) Looking for someone who can join us on immediate basis Responsibilities: Should possess excellent Voice English Communication skills. - Ability to handle difficult or irate customers effectively - Ability to set expectations and deliver information in a positive and articulate way - Professional and positive in interactions with others and is able to establish rapport quickly -This role involves developing strong customer relationships and responsible to resolve queries of the customers via Call within the assigned TAT/SLA Qualifications
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Minimum 6 months experience into International BPO
- HSC/GRAD
- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund
- Night shift
- Rotational shift
- UK shift
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
- International voice process: 1 year (Preferred)
- English (Preferred)
+91 7977418669 Job Type: Full-time Salary: 925,000.00 - 936,000.00 per month Benefits:
- Provident Fund
- Night shift
- Rotational shift
- UK shift
- Secondary(10th Pass) (Preferred)
- International voice process: 1 year (Preferred)
- total work: 1 year (Preferred)
- English Fluent (Preferred)
+91 7977418669
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Job Detail
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Job IdJD3089995
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear