Skills and Ability - 1. Excellent written communication skills in the English language. 2. The Associate should have a strong typing proficiency with at least a gross typing speed of 30 wpm words per minute with 90% of accuracy. 3. The associate should be comfortable working in rotational/night shifts and willing to work on holiday basis business requirements. 4. Ability to address customer complaints or other issues with products or services. 5. Excellent judgment and decision-making skills. 6. Attention to detail. 7. Possesses an advanced understanding of using computers and can effectively multi-task across systems and applications. 8. Optimistic, friendly, positive, and self-motivated personality. 9. Ability to work in a team. 10. The candidate needs to be comfortable with upselling. EXPERIENCE- 18 MONTHS AND MORE EXPERIENCE IN INBOUND INTERNATIONAL VOICE UNDERGRADUATE WILL ALSO WORK Job Type: Full-time Pay: \xe2\x82\xb925,000.00 - \xe2\x82\xb931,000.00 per month Benefits:
Health insurance
Provident Fund
Schedule:
Night shift
Experience:
International voice process: 1 year (Required)
Work Location: In person
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