International Voice Process
Job Description
Responsibilities
• Handle outbound client calls regarding product/service inquiries and issues
• Provide accurate information and assistance to customers
• Resolve client queries in a professional manner
• Maintain client records and update information in the system
• Identify and escalate priority issues to the appropriate team
• Achieve individual and team targets for client satisfaction and productivity
• Follow company policies and procedures
Qualifications
• Excellent verbal and written communication skills in English
• Strong client service orientation
• Ability to empathize with customers and provide appropriate solutions
• Good problem-solving skills
• Ability to work in a fast-paced and target-driven environment
• Computer knowledge and typing skills
• Availabitity to work in UK Shift i.e., 2:30 PM - 12:00 AM
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?30,000.00 per month
Benefits:
• Paid sick time
Schedule:
• Monday to Friday
• UK shift
Supplemental pay types:
• Performance bonus
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
• International voice process: 1 year (Preferred)
Language:
• English (Required)
Work Location: In person
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Job Detail
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Job IdJD3385452
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear