Responsibilities:
• Handle inbound and outbound calls from international customers with professionalism and courtesy.
• Resolve customer inquiries, provide information, and address concerns promptly.
• Document all interactions accurately and efficiently in our systems.
• Collaborate with other departments to ensure effective issue resolution and customer satisfaction.
Requirements:
• Strong verbal and written communication skills in English
• Previous customer service or call center experience preferred.
• Proficiency in basic computer applications and CRM systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Willingness to work flexible hours as needed.
• Immediate joiners required.
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?30,000.00 per month
Schedule:
• Night shift
• US shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Work Location: In person
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