International Voice (billing)

Year    Pune, Maharashtra, India

Job Description


We are Hiring!!! International Voice (Billing) Location : Phase \xe2\x80\x93 3, Hinjewadi, Pune Salary : Upto 4.5 LPA Experience : Minimum 1 year of international voice experience in Customer service (Billing) [ Basic Technical & Sales] candidates are Preferred. Rotational Shift & 5 days of work Roles and Responsibilities:

  • Resolving device issues using troubleshooting techniques and providing clear and concise information.
  • Reviewing account information and answering questions about billing or services.
  • In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
  • Experience resolving customer issues, billing, and/or handling product Q&A.
  • Interest in learning new technologies.
  • Experience promoting and/or selling products and services.
  • Demonstrated communication skills.
  • The clarity in thought process (Able to articulate his/ her thought)
  • Ability to handle tough situations with customers.
  • Strong ability to multitask and take fast decisions independently.
  • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
  • Customer Centric & Logical Thinking & Need to be Enough Spontaneous
  • Ensure Timely & Professional Responses to all Queries.
Perks and Benefits
  • Cab Facility both ways [ Pick up and drop within Transport radius]
  • Incentives
  • PF/Medical Insurance
  • Loyalty bonus
  • Immense Growth Opportunities
Interview Rounds: 1st Level - UAT / Operations 2nd Level - Versant [ Need to score 60 and above] Interested Candidates
Can Contact HR : 7358756477 Job Type: Full-time Salary: 30,000.00 - 35,000.00 per month Benefits:
  • Health insurance
  • Provident Fund
Schedule:
  • Rotational shift
Supplemental pay types:
  • Performance bonus
  • Yearly bonus
Ability to commute/relocate:
  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • International Voice (Billing): 1 year (Required)
Speak with the employer
+91 7358756477

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Job Detail

  • Job Id
    JD3189163
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year