Job Description

Role Overview

We're looking for an enthusiastic International Customer Service Representative to join our outbound Customer Service team. This role is integral to our growth, helping us connect with clients in the United Kingdom and drive impactful business outcomes. To ensure you succeed in connecting with UK clients, we provide specialized training to develop a UK accent, empowering you to communicate effectively and confidently with our international audience.

Key Responsibilities

• Outbound Client Outreach: Reach out to potential clients in the UK, introduce our services, and explore new business opportunities.
• Lead Generation & Qualification: Actively listen to client needs, identify opportunities, and qualify leads aligned with our offerings.
• CRM Management: Keep client records organized in our CRM for efficient follow-ups and relationship-building.
• Relationship Nurturing: Build and maintain strong connections with clients, moving leads through the sales pipeline.
• Strategic Collaboration: Partner with sales and marketing teams to design and execute effective lead generation strategies.
• Market Insight & Industry Awareness: Stay informed about industry trends to position our services effectively.

Qualifications

• Language Proficiency: Strong communication skills in English, with training provided to develop a UK accent.
• Experience: Open to freshers; experience in a similar role is a plus.
• Education: Graduates or students pursuing their degree are encouraged to apply.
• Location: Preferably from Mansarovar or nearby areas.
• Skills: Adaptable, client-focused, with a passion for learning and professional growth.

Why Join Climax BPM?

• Professional Growth: Gain exposure in customer engagement and international business with opportunities for advancement.
• Accent Training: Receive specialized training to develop a UK accent, enhancing your communication with international clients.
• Supportive Team Culture: Join a team that values collaboration, growth, and a positive workplace.
• Performance-Based Rewards: Benefit from mentorship, training, and performance bonuses that reward dedication and hard work.

If interested, do share your resume over 7413008881 for the further process.

Job Types: Full-time, Permanent, Fresher

Pay: ?14,000.00 - ?20,000.00 per month

Benefits:

• Health insurance
• Internet reimbursement
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Fixed shift
• Monday to Friday
• Morning shift
• UK shift
• Weekend availability

Supplemental Pay:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Work Location: On the road