Job Description

First Connect Worldwide, a licensed Freight broker company, has been providing a full range of transportation and logistics services all around the USA. Our company's roots began back in the year, intending to provide the high-quality and innovative transportation services. Our staff members are professionally trained to provide you with excellent services in a dynamic and challenging environment every day! Here at First Connect Worldwide, we have transport and logistics experience of more than no of years, which lets us provide easy and fast shipping procedures. The company is headed by experts who manage any shipment/freight professionally and efficiently. It is why customers believe in us. Our team moves a shipment safely irrespective of its size and destination and meets their expectations! The well-trained professionals and well-experienced workers keep the needs and requirements of our customers at our top priority. They never settle for less and always strive for the best. Our great Customer support keeps our clients happy and satisfied. The positive feedback of customers makes us a top-rated logistics and transportation company in the USA! Being the proud member of The Intermodal Association of North America, BlueBook, Transportation Intermediaries Association, and Transport and Logistics Counsel always provide the best logistics solutions and freight brokerage services!The RoleYou will be responsible for :

• Developing and managing a portfolio of Key Accounts.
• Achieving monthly sales targets by identifying and developing new customers.
• Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
• Coordinating pre-sales and post-sales follow up.
• Achieving and exceeding weekly and monthly KPIs.
• Building strong and collaborative relationships with other internal stakeholders.
• Monitoring market trends and providing regular competitor feedback.
• Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
• Supporting the sales team key planning and operations tasks to support the overall objective of the business.
• Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.
• Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.
• Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.
• Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
• Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
• Handling incoming queries and building good client relationships.
• Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
• Handing over qualified leads to the sales teams with the objective of closing the sale.
• Maintaining and updating the lead generation database.
• Achieving weekly/monthly targets as set out by the business.

• You have at least 1 year experience within a Inside Sales / Sales Development Representative or Sales Operations / Sales Support role, ideally within the Shipping and Transport & Logistics industry.
• You have a proven track record of meeting/exceeding your targets.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have working knowledge of CRM, Communication and FTL
• You are a strong team player who can manage multiple stakeholders
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are adaptable and thrive in changing environments

• Opportunity within a company with a solid track record of performance
• Work alongside & learn from best in class talent
• Leadership Role

First Connect Worldwide LLC USA