International Customer Voice Process
Job Description
Answering client correspondences through and by phone.
Relaying extensive product information to customers.
Filing customer records, including contact information,
Conducting surveys and writing reports based on customer feedback on products and services.
Providing customers with clear instructions to resolve issues.
Rerouting customer calls to other departments when advanced solutions are needed.
Managing orders and ensuring their prompt delivery.
Must speak fluent English have convincing skills , Must be customer-centric. Must be self motivated
Must speak Fluent English ( Excellent ) Mandatory
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?27,000.00 per month
Benefits:
• Commuter assistance
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Fixed shift
• Monday to Friday
• Night shift
• US shift
• Weekend availability
Supplemental Pay:
• Performance bonus
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Required)
Experience:
• total work: 1 year (Required)
Language:
• English (Required)
Location:
• Malad, Mumbai, Maharashtra (Required)
Willingness to travel:
• 100% (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3379234
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear