Job Description

Job description

Hiring for International Customer Support

Experience : Minimum 1 Year
Grads/Undergrads

24•7 environment (Rotational ,Night and Graveyard
5 Days Working

2 Rotational Weekoffs

2 Way Cab Provided

Location: Hitech City

Job description
Roles and Responsibilities

• Listening to customers concerns and handling complaints.
• Giving detailed explanations of services or products.

Preferred candidate profile Reviewing account information and answers. Ability to Understand basic Telecom queries Related to Signal issues, Network issues, SIM Problems, SIM detection and Hot Spot issues Demonstrated communication skills. The clarity in thought process (Able to articulate his/ her thought) Ability to handle tough situations with customers. Strong ability to multitask and take fast decisions independently. Willing to work in a 24•7 environment (Rotational ,Night and Graveyard /5 Days a week). Customer Centric & Logical Thinking & Need to be Enough Spontaneous Ensure Timely & Professional Responses to all Queries.
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• Feel Free to reach me out at 8341073836/anusha@frugesit.com

Job Type: Full-time

Pay: ?28,000.00 - ?33,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Night shift
• Rotational shift
• UK shift
• US shift

Supplemental Pay:

• Joining bonus
• Overtime pay
• Performance bonus
• Shift allowance
• Yearly bonus

Work Location: In person

Speak with the employer
+91 8341073836