? Handling inbound or outbound calls and / or email
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? Knowledge of TAT, compliance, ticketing systems, CSAT.
? Working on short SLA and clearing backlogs.
? Should be familiar with Customer Empathy, customer service.
? Ensure no errors occurred while assisting customers
? Reaching productivity that meets job standards, while working with speed and accuracy.
English fluent mandate
International 6 month experience mandatory
Job Types: Full-time, Fresher
Pay: ?24,000.00 - ?28,000.00 per month
Schedule:
• Day shift
• Night shift
• Rotational shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 9035757512
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