Job Description

we are looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service

Please find below the requirement for Etihad and also the vendor payout. We have requirement for both Voice and Non-Voice.

Job description

Primary Job Responsibility:

Understands the various computer screens and how to utilize them effectively

Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

Adheres to all company and specific Contact Center policies and procedures

Completes any work as assigned by Management

Eligibility:

6 months BPO or Travel experience

Bachelor's Degree or Undergraduate

Excellent Written and spoken communication, business technical writing

Computer Skills ability/experience using computer applications

Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)

Open to work in a Voice and Chat environment

Interview Rounds for Voice

HR Round

Versant Round

Typing Test

Computer Assessment

Voice and Accent Round

Operations Round

Salary :- 28000 CTC (Voice)

Regards

HR Neelam

8368564620

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?28,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

Speak with the employer
+91 8368564620