International Customer Service Representative
Job Description
Responsibilities:
• Handle incoming customer inquiries through various communication channels (phone, email, chat)
• Provide accurate and timely information to customers regarding their inquiries or concerns
• Resolve customer complaints and escalate complex issues to the appropriate departments
• Maintain a high level of professionalism and empathy while interacting with customers
• Document customer interactions and update relevant information in the database
• Collaborate with team members to improve overall customer satisfaction
Requirements:
• Fluent in English
• Graduates preferred
• Minimum of 6 months of prior work experience in customer service or a related field
Job Types: Full-time, Fresher
Pay: ?11,793.99 - ?31,768.87 per month
Benefits:
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Night shift
• Rotational shift
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3385160
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear