Job Description

We are hiring Customer Service Advisor for International Blended Process

Key Responsibilities:

• Customer Service through Inbound Calls , Email Chat Support
• Handle inbound calls of customer inquiries effectively and professionally.
• Provide timely resolutions to customer issues and complaints.

Respond to customer emails and chat inquiries in a timely manner.

• Maintain detailed records of customer interactions in the CRM system.
• Stay updated on product knowledge and company policies.

Required Skills

• Excellent verbal and written English communication skills
• Strong problem-solving abilities and a customer-oriented
• Proficiency in using CRM software and Microsoft Office
• Strong interpersonal skills and a team player attitude.

Education & Experience:

• HSC Plus or Bachelor's degree in business, Communications, or a related field preferred.
• Fresher can apply OR Minimum [1] years of experience in customer service OR in a BPO.

Experience in the International Call centre will be an add-on.

Day Rotational Shift / 5 Days Working

For more details, you can reach us via call or WhatsApp at 9594987880.

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Schedule:

• Day shift
• Monday to Friday
• Rotational shift
• UK shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 9594987880