International Customer Service Advisor
Job Description
Answering client correspondences through and by phone.
• •Excellent English Communication Mandatory •
Relaying extensive product information to customers.
Closing sales for the company.
Filing customer records, including contact information,
Conducting surveys and writing reports based on customer feedback on products and services.
Providing customers with clear instructions to resolve issues.
Rerouting customer calls to other departments when advanced solutions are needed.
Managing orders and ensuring their prompt delivery.
Must speak fluent English have convincing skills , Must be customer-centric. Must be self motivated
retention expertise is required fluent English mandatory
Job Types: Full-time, Permanent, Fresher
Pay: ?18,000.00 - ?30,000.00 per month
Benefits:
• Commuter assistance
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Monday to Friday
• Night shift
• US shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• International voice process: 1 year (Required)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
Location:
• Malad, Mumbai, Maharashtra (Required)
Work Location: In person
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Job Detail
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Job IdJD3388161
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear