International Customer Service Advisor
Job Description
Responsibilities:
Offer comprehensive technical support to customers via voice communication, resolving queries related to software, hardware, and network issues.
Utilize your expertise to troubleshoot complex technical problems efficiently, maintaining a high standard of customer satisfaction.
Adhere to quality standards, ensuring each interaction meets or exceeds VT10-12 quality benchmarks.
Qualifications:
Minimum 6 months of international technical support experience, either through calls or emails.
Proficiency in US Shift timings.
Excellent communication skills with a strong command of English.
Ability to work from our office located in Electronic City.
Demonstrated ability to maintain quality standards in technical support interactions.
Job Type: Full-time
Pay: ?32,000.00 - ?35,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Night shift
• Rotational shift
• US shift
Supplemental Pay:
• Performance bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• International voice process: 1 year (Required)
Language:
• English (Preferred)
Work Location: In person
Speak with the employer
+91 9110602352
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Job Detail
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Job IdJD3483218
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear