International Customer Service Advisor
Job Description
Responsibilities:
• Engage with international customers from the US Largest Telecom via phone, addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Utilize your excellent communication skills to effectively convey information and solutions to customers in a clear and concise manner.
• Adhere to company policies and procedures while providing accurate and efficient support to customers.
• Maintain detailed and accurate records of customer interactions and transactions.
• Collaborate with team members to optimize processes and enhance the overall customer experience.
Qualifications:
• Minimum qualification: PUC.
• Excellent communication skills in English, both verbal and written.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong customer service orientation with a positive attitude.
• Ability to work a 5-day week with 2 days off and utilize provided two-way cab transportation.
Job Type: Full-time
Pay: ?25,000.00 - ?35,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Rotational shift
• US shift
Supplemental Pay:
• Performance bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• International Customer service: 1 year (Required)
Language:
• English (Preferred)
Work Location: In person
Speak with the employer
+91 9110602352
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Job Detail
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Job IdJD3381211
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear