International Customer Care
Job Description
Key Responsibilities:
• Develop and maintain strong relationships with assigned clients.
• Understand client needs and objectives to provide tailored solutions.
• Conduct regular check-ins and reviews with clients to ensure satisfaction and address any concerns.
• Collaborate with sales, marketing, and product teams to ensure alignment in service delivery.
• Identify opportunities for upselling or cross-selling additional products and services.
• Monitor industry trends and competitor activities to provide insights and recommendations.
• Prepare and present reports on client performance, satisfaction, and growth opportunities.
• Manage client onboarding processes and ensure a smooth transition.
• Act as a point of contact for client inquiries and resolve any issues promptly.
Job Types: Full-time, Fresher
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
• Commuter assistance
• Flexible schedule
• Leave encashment
• Provident Fund
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Required)
• English (Required)
Work Location: In person
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Job Detail
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Job IdJD3529802
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUdaipur, RJ, IN, India
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EducationNot mentioned
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ExperienceYear