International Customer Care Executive ( Us / Canadian Shifts)

Year    Mohali, Punjab, India
LOGITRADE BPO SOLUTIONS
1 Current Job Openings
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Job Description

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INTERNATIONAL CUSTOMER SERVICE (LOGISTICS) Should be comfortable in NIGHT & ROTATIONAL SHIFTS. !! WALK IN INTERVIEW !! WORK FROM OFFICE ONLY !! About Logitrade: Started in 2015, we have outsourced our services to asset-based logistic operations dealing with interstate transportation, storage, warehousing and freight needs in Canada & US. We offer different services including customer service, backend work, accounts. As a BPO Executive , you are required to build and sustain a strong & reliable relationship with the clients with your proactive communication and close coordination with other teams. Responsibilities and Duties:
  • CCE will be responsible for Tracing shipments.
  • Customer Service Representative will Provide constant visibility to client on their shipments.
  • Communicate with clients on email/phone and keep them updated on the pick ups and deliveries.
  • Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.
  • Compiling shipment reports for premium clients.
  • Communicating and securing approval of any accessory charges that may accrue on the shipments.
  • Candidates having experience in customer service experience is preferred.
Qualifications and Skills:
  • International BPO / customer service experience preferred.
  • Graduate and above with valid customer care / customer service experience (English, French) may apply.
  • International Customer interaction.
  • Fluency in English. No Mother Tongue Influence.
  • Proficient with MS- Excel and MS- Outlook.
  • 1 Year experience in any field.
  • Age upto 35 years
Perk & Benefits : 1. Paid Training period. 2. Family floater Medical Health Insurance 3. Accidental Medical Health Insurance. 4. Food Allowances. 5. Flexible / Rotational Shifts. 6. Free cab for Night shifts in Mohali location ( For Females ) 7. 5/ 6 days week. Job Type: Full-time Salary: Rs. 18,000 to Rs. 30,000/- month Speak with the employer : +91 82880 18922 / 98760 03856 Job Types: Full-time, Permanent Pay: 18,000.00 - 30,000.00 per month Benefits:
  • Flexible schedule
  • Food provided
  • Health insurance
  • Leave encashment
  • Provident Fund
Schedule:
  • Evening shift
  • Night shift
  • Rotational shift
  • US shift
Ability to commute/relocate:
  • Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
  • What is your age? (Candidates with age till 36 shall apply)
  • Are you from North India? (CANDIDATE FROM PUNJAB, HIMACHAL PRADESH, CHANDIGARH ONLY SHALL APPLY)
Education:
  • Diploma (Required)
Language:
  • English (Required)
Work Location: In person Speak with the employer
+91 8288018922

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Job Detail

  • Job Id
    JD3300048
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mohali, Punjab, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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